Your personal information matters to us. This policy clearly explains what data is collected when you register, place bets, or browse dk win apk — and how it is used and kept secure. We believe transparency and trust are the foundation of a reliable platform.
Last updated: January 2026
This privacy policy applies to all services, mobile apps, and websites on the dk win apk platform. By using our platform, you are considered to have agreed to the terms described in this policy. We may update this policy from time to time, and your continued use of the platform after any changes constitutes acceptance of the updated policy. If you have any questions or concerns, please reach out to our support team. We are committed to complying with all applicable data protection regulations in Bangladesh.
What information we collect and under what circumstances
When you register with dk win apk, we collect your name, email address, mobile number, date of birth, and district of residence. This information is essential for verifying your identity and securing your account. A copy of your National ID or passport may be requested for identity verification purposes. We only collect information that is necessary to operate the service and do not gather any personal data beyond what is required.
When you make deposits or withdrawals, we collect your payment method details — such as the mobile number linked to your bKash, Nagad, or Rocket account — along with transaction references. Full bank account or card numbers are never stored on our servers; they are processed in encrypted form through the payment gateway. All financial transaction records are retained for the required period in accordance with applicable financial regulations in Bangladesh. We actively monitor financial activity to prevent fraud and money laundering, and we are legally obligated to report any suspicious transactions to the relevant authorities.
We automatically collect information about the device and browser you use to access the platform, including model, operating system, browser type and version, screen resolution, and language settings. Your IP address is collected for security purposes and to manage regional services. Device information helps us improve the mobile experience and resolve technical issues faster. If your account is accessed from multiple unrecognised devices, a security alert may be triggered.
We collect behavioral data such as how long you spend on each page, which markets you bet on, and when you are most active on the platform. This information is used to personalize your betting experience based on your preferences. Behavioral analysis also supports responsible gaming monitoring, helping us identify potentially risky patterns. This data is never sold to third parties and is always anonymized before use in any analysis.
A full breakdown of how your information is used
Dk win apk uses your information primarily to create, manage, and verify your account. Your data is also needed to process betting transactions, handle deposits and withdrawals, and manage bonuses and promotions. Usage data helps us troubleshoot technical issues and test new platform features. We use your contact details to send important account notifications, security alerts, and service updates. Your information may also be used to meet legal obligations in Bangladesh and respond to requests from regulatory authorities.
Based on your betting history and preferences, we surface relevant sports events, markets, and offers to make your experience more personalised. Behavioural data is also analysed to detect fraud, prevent bot activity, and block unauthorised account access. Under our responsible gaming monitoring, unusual betting patterns can be identified so timely support can be offered. We never sell your data to advertisers or use it for commercial profiling. You can opt out of marketing communications at any time.
How we use cookies and what controls you have
These cookies are essential for the platform to function and cannot be disabled. They handle tasks such as maintaining your login session, storing security tokens, remembering your language and region settings, and temporarily holding form data. They do not share any personally identifiable information with third parties and are automatically deleted at the end of a session or after a set period.
Analytics cookies are used to collect data on which parts of the platform get the most traffic, page load times, and how users navigate the site. This data is always collected anonymously and is never used to identify any individual. Opting out of analytics cookies will not affect core platform functionality, though it may limit our ability to make improvements.
You can delete cookies or block new ones at any time through your browser settings. Most modern browsers offer easy-to-find cookie management options. Keep in mind that disabling essential cookies may disrupt login and payment functionality, so we recommend keeping those active. A cookie consent banner is shown the first time you visit our platform, where you can configure your preferences.
How long we keep your data and how it stays protected
Dk win apk uses industry-standard encryption (TLS/SSL) to protect your data in transit from any interception. Sensitive information stored on our servers — such as passwords — is always kept in hashed and salted form, never as plain readable text. Our systems run automated 24/7 monitoring to detect suspicious activity. We offer two-factor authentication on every login and encourage all users to keep it enabled. Regular security audits and vulnerability assessments ensure the platform remains well protected.
Data for active accounts is retained for as long as the account remains open. After an account is closed, financial transaction records must be kept for a legally required period under applicable Bangladeshi law — typically 5 to 7 years. Marketing and communication data is deleted within 30 days of consent being withdrawn. Data that is no longer needed is securely deleted or anonymized on a regular schedule. In the event of a data breach, affected users will be notified as quickly as possible.
When and With Whom Your Information May Be Shared
Dk win apk never sells your personal information or shares it with third parties for advertising purposes. That said, there are certain situations where we may need to share limited data with our trusted service providers. Those situations are clearly outlined below.
To process deposits and withdrawals, relevant transaction details are shared with authorized payment gateways including bKash, Nagad, and Rocket. These third-party providers operate under their own privacy policies and use your information solely for payment processing purposes.
We are legally required to comply with valid orders or directives from Bangladeshi courts or regulatory authorities. In such cases, only the specific and relevant information requested will be provided. Where legally permitted, we will make reasonable efforts to notify you in advance.
We work with trusted providers for hosting, cybersecurity, and technology infrastructure management. All such providers are bound by strict confidentiality agreements and may only process data for the specific purposes defined — nothing more.
International standards are followed to prevent money laundering and fraud, and relevant information may be shared with the appropriate authorities when required. Personal data is kept to a minimum throughout this process, with the highest level of care applied at all times.
Your rights over your data and how to get support
You have the right to know what information we hold about you. Most of it can be viewed directly from your account settings. For a more detailed breakdown, submit a request to our support team and you will receive a response within the specified timeframe after identity verification.
You have the right to correct any inaccurate information we hold about you. Most details can be updated directly from your account profile. Changes to identity-related information may require a verification process, in which case our support team will assist you.
You may request that your account and associated data be deleted. However, financial transaction records must be retained for a legally required period. Upon receiving a deletion request, we will first verify your identity and then complete the process within 30 days.
We offer the ability to export your account data in a structured, machine-readable format. To exercise this right, submit a request to our support team. Once your identity is verified, the data file will be provided within 15 business days.
You have the right to object to marketing communications or specific types of data processing. You can opt out of marketing emails or SMS at any time. However, if you object to data processing that is essential to running the service, we may no longer be able to provide it.
For any privacy-related questions, requests, or complaints, please reach out to our data protection team. Email: support@dkwinapk.bet. We typically respond within 3 to 7 business days and aim to fully resolve complex matters within 30 days.
Dk win apk may revise this privacy policy from time to time. Before any significant changes take effect, we will notify you via your registered email or SMS. The effective date of the updated policy will be shown at the top of this page. Continued use of the platform after changes have been made will be taken as your acceptance of the new policy. Previous versions of the policy are available upon request.
Visit our FAQ page for answers to common questions, or go ahead and open an account to start betting safely.